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When you hear the term ‘Phone Coach,’ you may think of someone who is reading off of a script and “coached” on what to say. That’s not the case at H3Helpline. In addition, all of our Coaches have been where you are now; they have also felt the pain of abortion and know exactly what you’re going through. They will listen to your story, grieve with you, and encourage you.

While our Phone Coaches have gone through what you are going through, they are also sensitive to the fact that every individual’s experience is different. They may share their experiences if it may help you, but they will never impose their values or experiences on you. They are here first and foremost to listen to you and let you express your thoughts and feelings. All of our Coaches have signed confidentiality agreements that your stories and information will never be shared outside of the helpline.

Our goal is to provide help, hope, and healing to every caller that contacts us. In addition to listening to and talking with you, our Phone Coaches research your area in order to provide you with the best resources and support that pertain to you and are local to you. We don’t want to just console you on the phone; we want to set you up to take that second step of the journey towards healing. The first step was picking up the phone and calling us.

At H3Helpline, the support you receive from us doesn’t end when you hang up the phone. We encourage all of our callers to continue the journey they started by calling us and take the next step of getting involved with help and support in your area. With your permission, we will send you an email with encouraging articles on healing, such as “Why It Is Important to Heal”, as well as 3 local resources with phone numbers and addresses for you to contact to continue your healing journey. Within 2-3 days after sending the email, we will give you a confidential call to check in and see how you are doing and make sure you received the resources in our email.